Terms & Conditions

Welcome to www.capriblinds.com.au. The services provided to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

www.capriblinds.com.au is a site operated by Capri Direct Curtain and Furniture Pty Ltd, ABN [69 094 993 727], (“We”, “Us”, “Capri Blinds”); We are located at 149, Lonsdale Street, Dandenong VIC 3175.
“Goods”, “Products” referred to curtains and blinds, window furnishings, furniture and other products which are order by you and manufactured or supplied by Capri Blinds.
“You” and “Your” means the person ordering goods from Capri Blinds.

CONTRACT

By visiting to our online store lets you to buy goods from us and once you purchase and payment has received in full a legally binding contract arise with us. We will notify you of acceptance of your order by email, which is provided by you in the order form.
All Prices shown on our website are shown in Australian Dollars (AUD) and prices includes the Goods and Services Tax (GST).
Once you place an order from our online store you are unable to cancel the order. You have right to change your order as long as you inform us with 24hrs of placing the order. As our products are custom made for you, once the manufacturing process starts you are unable to change the order. You are only able to change your order by contacting us the next business day (Monday to Saturday) from placing your order.
We receive the right to cancel or your order if we have insufficient stock, goods was listed and priced incorrectly by us and or received by us from our suppliers. In the event of cancellation of your order by us we will notify you by email and will credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation.

PRODUCT DESCRIPTION, STOCK AND MEASUREMENTS

The product information and photographs contain within our web site are provided for illustrative purposes only and we cannot guarantee that they are accurate.
If the goods or the fabric you order are unavailable we will notify you and suggest a suitable replacement as soon as possible. If you have any doubt as to the precise colour of the fabric or of the product you wish to order, it is advisable to order a sample of the fabric or visit our showroom.
In case of fabrics, colour may slight vary depending on fabric batches and any minor or immaterial variation or change in colour or pattern between the samples shall not entitle you to reject the goods nor to claim any compensation for such variation or change. It is advisable not to hold a sample of fabric for longer than 4 weeks, if you held a sample for longer than 4 weeks we recommend you to select a new sample. We cannot guarantee fabric batches will remain the same over this period of time.
In case of Timber, samples can vary from each batch and it is considered normal due to the nature of the product being a natural timber and we cannot be held responsible for variations to wood grain and colour.
We reserve the right to change the goods, suppliers and parts in endeavour to improve the manufacturing or ease stock delays on parts. At no time will the goods be downgraded in quality from the description.

RETURN AND REFUND POLICY

We cannot accept the return of goods due to your measurements being incorrect. You are advised to visit Help Centre and read the “Measure Guide” sections within our website or contact us for guidance on how to measure correctly.
If you are ordering goods from measurements taken from a house plan, we cannot be held responsible if the measurements on the building plans vary, from the actual completed window measurement.
Product can be returned and refunded in the event of a manufacturing fault or damaged on arrival. If the goods is damaged due to improper handling by you, neither returns are not accept nor refunded.

MANUFACTURING TIMES AND DELIVERY

Manufacturing times stated on order status notification email are to be used as a guideline only. Approximated manufacturing times are calculated based on standard manufacturing working days. Whilst we endeavour to manufacture your order within the quoted time, work load in the factory and variation of stock can change the dates stated.
Capri blinds will use an independent freight company to deliver your goods to the address you have provided on the order form for delivery. Once your order is completed we will despatch your order and contact you via an update order status email.
If you are not at home, the freight company will leave leave the goods at your doorstep. We do not deliver goods to PO Boxes. Changes to delivery details cannot be made after the goods have left our premises.
Deliveries are made from Monday to Friday between 9am to 5pm. We, use independent freight company to deliver your orders and cannot be held responsible for any delays that may occur once the goods have left our premises. We shall use our reasonable attempt to meet the delivery date specified on your order confirmation we can only go by the date given to us by the independent freight company as an estimated time of arrival.
We shall not be held liable or responsible to you for any failure to deliver goods you have ordered beyond our control including, without limitation, third party default, strikes, lock-outs and other industrial disputes, manufacturing delays, breakdown of systems or network access, transportation delays, stock & order delays, flood, fire, explosion or accident.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. Click here for Privacy Policy

ELECTRONIC COMMUNICATIONS

When you visit www.capriblinds.com.au or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Capri Blinds or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Capri Blinds, with copyright authorship for this collection by Capri Blinds, and protected by international copyright laws.

SITE ACCESS

Capri Blinds grants you a limited access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Capri Blinds. Resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Capri Blinds. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Capri Blinds and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Capri Blinds’s name or trademarks without the express written consent of Capri Blinds. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Capri Blinds so long as the link does not portray Capri Blinds, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Capri Blinds logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

SITE CHANGES AND VARIATIONS

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

QUESTIONS

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff via “Contact Us” form menu. Or you can email us at: info@capriblinds.com.au.